Once shipped, customer receives an SMS and E-mail on registered contact number and e-mail id containing courier company name and tracking number.
Or maybe you can simply go to the “Track now” option available on our website.
Yes, you will definitely get 100% GST Credit on your Purchases, you can enter your GST at the time of Placing the Order or you can send a mail to email@example.com with your Order No. and GST No.
It takes 2-3 days to ship an order. Once shipped, a product should be delivered to you within 5-9 days. However, there might be some delay in delivery due to below mentioned reasons:
- If the area where you live is very interior in the region.
- Natural calamities like heavy rain, earthquake etc.
- Political disturbance, National and Regional holidays etc.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
This usually happens when you place an order as a Guest without creating an account on our website. If you first create an account and then place the order, it will reflect under your account. However, you can still track your order status by following the below mentioned step:
- Click on SIGN IN ACCOUNT on the top right corner of the website.
- Select Track Order
- Enter your details
Yes, you can pay by cash on the time of Delivery of your Products. COD orders takes longer time to Deliver , its always better to place prepaid Orders. COD is not available in all Pin Codes. COD orders are also not available for high value orders currently.
You can choose to pay for an order with any of the below methods:
- Cash on Delivery
- Net Banking
- Visa, MasterCard, Maestro and American Express Credit or Debit cards issued in India and 21 other countries
- NEFT/RTGS (Contact us for this method)
You can write to firstname.lastname@example.org for your corporate requirements.
No need to worry! You can contact us to check if you’ve paid for the order. If you did successfully pay, the order will be placed for you by our team.
Absolutely! At RRToolStore, we use the highest security to protect your card details. All credit card and debit card payments with us are also processed through secure and trusted payment gateways which are managed by leading banks. Also, banks now use the 3D Secure password service for online transactions and they provide an extra layer of security through identity verification.
Cancellation and Returns
Order can be cancelled only before dispatch. Once cancelled, complete amount will be refunded. We will gladly refund you the entire purchase price of your items less 10% restocking fee.
You can cancel an order using any of the below mentioned methods:
By contacting us on our helpline number: +91 8725901569 (10 AM - 6 PM). Or by writing to us at email@example.com.
Yes, RRToolStore.com reserves the right to cancel any order under the following circumstances:
- Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc.
- In case of wrong product price or specification mentioned on RRToolStore.com.
- Unavailability of products – In exceptional cases, if a product runs out of stock, the product will be cancelled; however, remaining products of the order will be delivered.
- If the area in which customer is residing is not served by us or made Out of Delivery area by Logistic Courier Partner even after placing the order.
- Suspected fraudulent information.
All refunds for cancellation and returns will be given in the original payment form (Credit/Debit Card, PayTm, PhonePe, GooglePay, BHIM, PayPal, Check etc.). Refunds will be processed within 5 business days after we have received the product and it may take further 5 to 10 business days for a refund to show up on original payment mode.
Of course, a product can be returned but only under the following circumstances:
- Product has any manufacturing defect.
- Wrong item delivered
All returns are accepted within 3 days of delivery with a Return Authorization. Returned items must be new, in original packaging and show no signs of wear, damage, abuse or alteration. Failure to meet these conditions may cause your request for return credit to be denied. We will gladly refund you the entire purchase price of your items less shipping and 10% restocking fee. Read More..
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Yes, you can get it. Contact Us on our helpline number: +91 8725901569 (10 AM - 6 PM). Or by writing to us at firstname.lastname@example.org.