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Terms And Conditions

Acceptance of Contract Terms

By accessing this web site and/or purchasing products from RRToolStore, you agree that you have read, understood and agree to be bound by all of the provisions set forth herein and below (collectively, the "Terms and Conditions"), all of which constitute an agreement between you and RRToolStore The unenforceability of any one of the Terms and Conditions shall not affect the enforceability of any of the other Terms and Conditions. The terms and conditions on any quotation, order acknowledgment, invoice or other form you receive from RRToolStore are incorporated into these Terms and Conditions by reference. These Terms and Conditions constitute the exclusive agreement between you and RRToolStore, except as otherwise agreed in writing signed by us. Our failure to assert a right or insist upon compliance with any term or condition shall not constitute a waiver of that right or excuse any subsequent noncompliance. RRToolStore reserves the right to change these terms and conditions by posting a revision on this website.

Limitation of Liability

Under no circumstances shall RRToolStore be liable in contract, warranty, tort or otherwise for any special, exemplary, incidental or consequential damages that result from your purchase of any products from RRToolStore or any use of or the inability to use any content or products from RRToolStore. In no event shall our liablity exceed the purchase price of the products you purchase from RRToolStore. It is the users responsibility to inspect all products to determine if they are per specification required by you the end user.

Limitation of Functional Lifespan

It is understood by you the end user that work holding tools, tool holding tools, tool holding accessories, measuring tools and setting tools have limited functional lifespans. It is your responsibility (the user) to determine the products proper functional lifespan and to put out of service and rebuild or dispose of properly. In no way shall RRToolStore be liable for damage to equipment, personnel or death for products used past its functional lifespan. In no way shall RRToolStore be liable for machinery down time, property damage, product damage, inventory damage or any other charges incurred to you the user for products used past its functional lifespan.

Work Holding Tools, Tool Holding Tools, Tool Holding Accessories, Measuring Tools and Setting Tools

All types of tools have a limited lifespan and require maintenance. Proper cleaning and oiling is important. Tool holder inspection should be a part of your setup routine. During inspection all surfaces should be checked for dents, scratches, cracks, rust, wear or burrs. Any of these imperfections may damage your machine and or create an unsafe condition. Heat shrink tool holders may be very hot during tool changes and great care must be taken while the tool holder is hot to avoid fire and injury. If uncertain of a tool holder condition we recommend you contact RRToolStore before using the tool in your machine.

By its nature various tools are dangerous and can be unpredictable. They can break and shatter with great force. While these tools are used they can release chips, swarf, dust, sparks, fire and gases. It is the users responsibility to determine proper and safe protection from said cutting tool. Eye protection, machine guarding, ventilation equipment, fire protection and other misc safeguards must always be used effectively and must be maintained and tested. In no way shall RRToolStore be liable for any costs, machine down time, injuries, or deaths resulting from a tools breakage or emissions.

It is the users responsibility to confirm that the products purchased from RRToolStore are of the correct shape, size and specification recommended by the machine tool builder. RRToolStore has no way of knowing your particular machine's spindle options, tool changer layout and drawbar pressure. In no way shall RRToolStore be liable for any costs, machine down time, injuries or deaths resulting from improperly holding a tool holder in the machine tool.

RRToolStore may recommend by phone or email the product if you are unsure of which to purchase. Our database of machine tools and corresponding products are derived from customer feedback, details from machine tool dealers, websites, technical publications and other sources. Although RRToolStore does its best to determine accuracy, our database is not always accurate with its recommendations. Even when a product is recommended by RRToolStore, it is still your (the user) responsibility to confirm that the product purchased from RRToolStore is the correct shape, size and specification recommended by the machine tool builder. In no way shall RRToolStore be liable for any costs, machine down time, injuries or deaths resulting from improperly holding a tool holder in the machine as a result of RRToolStore giving an incorrect recommendation.

Technical Advice

RRToolStore may offer by phone or email technical advice. These recommendations (technical advice) are merely opinions from either past experiences or from trusted sources such as books and literature. These recommendations are given as a courtesy and are given without charge. Due to the incredible amount of variables in your (the user) facility these recommendations may not be ideal or applicable. It is still your (the user) responsibility to confirm that using recommendations (technical advice) from RRToolStore are safe and within the limitations of your machine and setup. All such recommendations (technical advice) are given and accepted at your (the users) risk. In no way shall RRToolStore be liable for any costs, machine down time, injuries or deaths resulting from any incorrect recommendations.

JURISDICTION AND CHOICE OF LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Punjab, India applicable to contracts made and to be performed in Punjab, without giving effect to conflict of law principles, and applicable federal law. Any personal information submitted will be subject to these laws, not those of any jurisdiction outside of India. You irrevocably consent to the exclusive jurisdiction of the courts located in Punjab in connection with any action arising out of or related to these Terms and Conditions or this web site. Notwithstanding the foregoing, proceedings to enforce the result of any such adjudication may be brought in any applicable forum.

General Warranty

RRToolStore warranties it's products to be free from defects in materials and workmanship for a period of 05 days from the date of original purchase. RRToolStore agrees to repair, or at our discretion, replace tooling supplied by RRToolStore which proves to be defective in materials or workmanship. This warranty is limited to defects arising from normal usages and does not cover any malfunctions or failures resulting from misuse, abuse, neglect, alteration, modification or repairs by other manufacturers.

Payment Information:

RRToolStore accepts all major credit and debit cards. We also accept PayTm, PhonePe, GooglePay, BHIM, PayPal, Bank Wires and Check / Money Orders. Orders paid by check will be held until payment clears, usually 3-5 business days after deposit. For payment by check / money order, please contact us at +91-79731-86495 or email us at support@rrtoolstore.com

Shipping Rates:

We charge a Shipping fee depending on the final amount of order.
Domestic: Shipping fee starts from ₹100.
International: Shipping fee starts from $300.

Order Processing:

We strive to fulfill the order as soon as you place them. In most cases, your order will be sent to your delivery partner in 1-2 business days. Our business days are Monday-Friday.

Shipping Time:

For most serviceable pin codes, we try to deliver within 10 business days. But due to unforeseen circumstances weather, strikes, remote location, stocking issues, or any other reason- it may take longer. You will, however, be able to track your packing using a unique link that we will email/SMS you after your order is sent to our delivery partner.

Return Policy:

A Return Authorization is required prior to sending your order back to RRToolStore.

To request a Return Authorization please contact RRToolStore customer service at +91-79731-86495 or support@rrtoolstore.com and have your order number or account information available. All returns are accepted within 3 days of delivery with a Return Authorization. Returned items must be new, in original packaging and show no signs of wear, damage, abuse or alteration. Failure to meet these conditions may cause your request for return credit to be denied. We will gladly refund you the entire purchase price of your items less shipping and 10% restocking fee. Please contact us if you have questions regarding this policy.

Order discrepancies must be reported within 1 business day after receipt of order.

All refunds will be given in the original payment form (Credit/Debit Card, PayTm, PhonePe, GooglePay, BHIM, PayPal, Check etc.)

 

International Credit Card Payments and Refunds

If paying by credit card with a foreign currency the card issuing bank may charge a currency conversion fee. RRToolStore is in no way responsible for any conversion cost, rate or fees applied by the card issuing bank.

When returning or cancelling items please be aware that upon issuance of credit the card issuing bank may charge a currency conversion fee. After these fees are applied the refund total may be less than the original payment. RRToolStore is in no way responsible for these fees charged by the card issuing bank.

Please reference the card issuing bank’s terms and conditions regarding conversion fees and currency rate fluctuations.

Back Orders

Domestic Orders Domestic orders containing out of stock items will be shipped in multiple shipments. All in stock items will be shipped immediately while back ordered items will be shipped as they become available.

International Orders International orders containing out of stock items will be held until all items are available due to shipping, duty, brokerage and import tax fees.

Average lead time for a back ordered item is 4-5 weeks, however some manufactured tooling may require 7-9 weeks or more. Prior to ordering any item that is on back order you should inquire on expected delivery. While we do our best to provide accurate lead times, sometimes due to conditions beyond our control those lead times may be increased without notice.

All Orders By placing your order you are committing to a sale with RRToolStore and reserving those purchased items. Even when items are not available (out of stock) you will be charged in full for that product reservation. You have the right to cancel your order reservation at any time prior to shipping for a full refund.

Back Orders are fulfilled on a first come first serve basis.

Late Delivery, Lost Delivery

In the unlikely event that the delivery carrier you choose does not deliver your order on time or loses your order, RRToolStore will file a claim on your behalf, but cannot be held accountable for that loss. All orders are shipped with insurance for this reason and all carriers accept full liability for these orders.

The claims process for all carriers may be up to, but not limited to 30 days after opening an investigation. In most cases packages are located and delivered as quickly as possible. Refunds for late deliveries cannot be given.

Order Accuracy

Order discrepancies must be reported within 1 business day after receipt of order.

Website Accuracy

We try to be accurate while listing our items on our website however, from time to time our product listings may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. RRToolStore reserves the right to correct any errors, inaccuracies or omissions and to change or update product information without prior notice (including after you have submitted your order).

Copyright Protection

All content on this site, such as text, graphics, logos, buttons, product images, videos and digital downloads, is the property of RRToolStore and protected by the Indian and international copyright laws.

The compilation of all content on this site (www.RRToolStore.com) is the exclusive property of RRToolStore and protected by the Indian and international copyright laws.

Trademarks

RRToolStore graphics, logos and buttons are trademarks and may not be used in connection with any product or service that is not RRToolStore's, in any manner that will likely cause confusion among customers, or in any manner that disparages or discredits RRToolStore. All other trademarks not owned by RRToolStore that appear on this site are the property of their respective owners.